Privacy Policy

Last updated: January 2026

1. Introduction

JUKU AI ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our learning platform (the "Service").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing and using JUKU AI, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Information Provided by You

  • Personal Information: First name, last name, date of birth, email address, username, and password
  • Educational Information: Current grade, school name, education board, and educational background
  • Parent/Guardian Information: Parent email address and phone number
  • Learning Data: Chat conversations, questions asked, topics studied, and learning preferences

2.2 Automatically Collected Information

  • Usage Data: Pages visited, time spent on platform, and interactions with features
  • Device Information: Device type, operating system, browser type, and IP address
  • Learning Analytics: Performance metrics, progress tracking, and engagement levels

3. How We Use Your Information

  • Provide, maintain, and improve our learning platform and services
  • Personalize your learning experience and recommend relevant content
  • Monitor and analyze usage patterns to enhance user experience
  • Communicate with you about updates, announcements, and support
  • Generate insights for teachers and parents about student progress
  • Ensure platform security and prevent fraudulent activities
  • Comply with legal obligations and enforce our Terms of Service
  • Train and improve our AI models (when you have consented to data usage)

4. Data Usage for AI Training

When you register and consent to data usage, JUKU AI may use your learning conversations, questions, and interactions to:

  • Train and improve our AI models for better educational content delivery
  • Develop more accurate personalized learning recommendations
  • Enhance the quality of responses and explanations provided by our AI
  • Create better features that benefit all JUKU AI users

Important: Your consent is entirely voluntary. If you do not consent to this usage, you may still use the platform with full functionality, but we will not use your data for AI training purposes.

5. Data Protection and Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use reasonable protections, we cannot guarantee absolute security.

6. Sharing of Information

We do not sell your personal information. We may share information in the following circumstances:

  • With Parents/Guardians: For learner accounts, parents can access their child's learning progress and analytics
  • With Teachers: Teachers can view aggregate class analytics and individual student progress
  • Service Providers: Third-party vendors who assist us in providing our services
  • Legal Requirements: When required by law or to protect our rights

7. Your Rights and Choices

You have the right to:

  • Access your personal data and request a copy
  • Correct inaccurate or incomplete information
  • Request deletion of your account and associated data
  • Opt out of data usage for AI training purposes
  • Withdraw consent at any time by contacting us

To exercise these rights, please contact us at privacy@jukuai.com

8. Children's Privacy

JUKU AI is designed for students of all ages. We are committed to protecting children's privacy in compliance with applicable laws such as COPPA (Children's Online Privacy Protection Act). For users under 13, we require verifiable parental consent before collecting personal information. Parents are encouraged to supervise their children's use of our platform.

9. Data Retention

We retain your information for as long as your account is active or as necessary to provide our services. You may request deletion of your data at any time. Some information may be retained for legal, compliance, or legitimate business purposes even after account deletion.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our Service constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

JUKU AI Privacy Team

Email: privacy@jukuai.com

Website: www.jukuai.com

Your Privacy Matters

We are committed to maintaining the trust you place in us. Thank you for being part of the JUKU AI community and helping us create better learning experiences for students worldwide.

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